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Here are some of the ways that research has testified to the far-reaching importance of empathy.
Seminal studies by Daniel Batson and Nancy Eisenberg have shown that people higher in empathy are more likely to help others in need, even when doing so cuts against their self-interest.
Empathy is good for your marriage: Research suggests being able to understand your partner’s emotions deepens intimacy and boosts relationship satisfaction; it’s also fundamental to resolving conflicts.
Empathy reduces bullying: Studies of Mary Gordon’s innovative Roots of Empathy program have found that it decreases bullying and aggression among kids, and makes them kinder and more inclusive toward their peers. An unrelated study found that bullies lack “affective empathy” but not cognitive empathy, suggesting that they know how their victims feel but lack the kind of empathy that would deter them from hurting others.
Empathy fights inequality: As Robert Reich and Arlie Hochschild have argued, empathy encourages us to reach out and want to help people who are not in our social group, even those who belong to stigmatized groups, like the poor. Conversely, research suggests that inequality can reduce empathy: People show less empathy when they attain higher socioeconomic status.
Empathy is good for the office: Managers who demonstrate empathy have employees who are sick less often and report greater happiness.
Empathy is good for health care: A large-scale study found that doctors high in empathy have patients who enjoy better health; other research suggests training doctors to be more empathic improves patient satisfaction and the doctors’ own emotional well-being.